2014 is just around the corner!

So with Christmas here now, we are all glitzy and glamorous and let's be honest with how busy it's been this year... WOW!
 
So lets make next year the same if not better!
 
We now have next years hen brochure, along with the line up to August all finalised. We all know May to August is our busiest hen season so shall we get the ball rolling? We have everything from cocktails and L plates to make your hen night go down a storm! Not forgetting the delicious food and marvellous entertainment.
 
We even have a brand new package for next year... Your own PERSONAL waiter! Only yours for the whole night and will be more than happy to join in with any games and banter you all have.
 
So lets do it... Drop an email to info@bistrolive.com to request one of our brochure today.
 
Kelly x
So... It's almost Christmas and as much as you are all probably planning your presents and wondering when you are putting your tree up- Don't forget about your hen night!
 
After doing a wedding fayre last weekend at the Hind Hotel it made me realise that it's your last night of freedom so why leave it until last minute? We have had plenty of hens calling in the past few weeks- the office has been going mad with lots of brochure and plans for next year so lets get it moving!
 
We already have over 100 different hen parties booking within the first few months next year, so I think we should double it! Forget about treating everyone else... A hen night is the start of forever for you so make sure you do all you want to and start planning now!
 
Kelly x

We Won!

‘WE ONLY WENT AND WON THE BEST CUSTOMER SERVICE AWARD’!

Yes that’s right, we were over the moon to receive the Best Customer Service Award in front of 1500 UK Business Owners at the ICC in Birmingham last month.
The occasion was the National Entrepreneurs Convention and Best Customer Service was the most popular category. With so many amazing businesses there, we really didn’t expect to win!



 
"Caught on the hop - we would have thrown our glad rags on had we have known!"
  







Some of the comments from the judges literally blew us away…
  • Consistently brilliant customer service
  • Creating magic (love this one!)
  • Listening and acting on customer feedback
  • Winning the Trip Advisor Certificate of Excellence (that puts us in the top 10% of all the Business’ on Trip Advisor)
  • The eagerness of our staff to WOW our customers (even the awkward ones ;-)


There were some great people there, and I even got to meet my favourite Apprentice finalist, Adam Corbally
"I'd have hired you Adam!"












Fred, Mark and I were a bit giddy after winning and wanted to let you know how proud we are of our Party Planners, chefs, management teams and front of house staff.
They're the ones who actually make sure you get the BEST customer service, and they deserve all the credit!
We will be thanking them properly with a huge Staff Party in October (watch out for the censored photos!)
 

 Celebrating with a few staff and customers outside Leicester Bistro Live at our annual entertainment showcase
 











It’s been a top year for us so far with 89.1% of our customers rating their experience with us as Outstanding or Excellent.
We are aiming to get 100% by the time our Christmas Parties start on 21st November. We’re really excited and can’t wait for the ‘crazy’ season to start (even though that means we have no personal life until January!)
Thanks to all our lovely customers for the brilliant comments and feedback, and for choosing us for their party time and time again!
Theresa x


One Week Left to get 20% Off!

As you all know, we are in the midst of our busiest time of year for hens... 
We have feather boas coming out of our ears!
 
So, why not give our Christmas parties a bit of competition with our hen nights!
 
If you book your hen night before the end of August you can get 20% off ANY night in November or January!
If you are having a Christmas wedding why not get in contact for a cheeky hen night deal in December?
 
It's not all snow flakes and Christmas tree's this year. It's all about 'Glitz and Glamour'. So bring along your friends and family for that glamorous hen party you have imagined since you were a little girl!
 
So c'mon and lets give the xmas outings a run for their money!
 
Kelly x

Hen Season is in Full Swing!

So we are mid-way through our hen season at Bistro Live and the glum weather here is NOT stopping us this weekend!
 
With 44 hen parties walking through our doors this weekend we have our chef's slaving away and pink hen decorations coming from every direction.
 
It's obvious we have got it down to a T, just look what one of our hens said from last week!
 
''Hi my name is Emma Cooper and I just wanted to thank everyone at bistro live for a fantastic hen weekend this past weekend.
Everything About the package was amazing and you looked after us so well from start to finish, nothing was to much and everything was made so easy.
The Hilton hotel really looked after us as a group and the facilities and rooms were just what we expected and more.
We had an amazing evening at Bistro and wanted to congratulate all the staff/ chefs and the band for being such a well oiled machine making everything run so smoothly.
Again thank you so much for making my hen party such an amazing and memorable experience and well done to you all.''
Emma Cooper



It's safe to say an enjoyable weekend will be had by all and we will look forward to seeing everyone again soon.

As Promised... Advice From The Bride Herself!


After a lovely couple of weeks off, it’s great to be back in the office re-living the beautiful day we had on 13th July, looking through the photos and eating all the left over chocolate favours!

Obviously after working at Bistro Live for nearly three years, I’ve spoken to hundreds of brides to be and heard all sorts of stories about how hard it can be to organise a wedding but I don’t think I realised what it was really like until it was my turn!

It didn’t take me long to think of five pieces of advice that I wish someone had given to me.
Even though everyone’s big day is different and personal to them, these are just some of the tips that I think are relevant no matter what you’re arranging from a fairytale wedding in a grand castle to eloping to Las Vegas. The best kind of wedding is a stress free (as much as possible) wedding!

1)     Recommendations. These are in-valuable. The best people to know if a photographer or florists are really any good are the people who have used them themselves. If you don’t know anyone who has booked them directly, online reviews are also helpful – definitely do your research and ask any questions you feel are important, the customer is always right!
2)     Ebay. This was really useful for our Alice in Wonderland theme as there are thousands of suppliers on Ebay running small business and offering all the little bits and bobs that give your day that extra special touch at much lower costs than in the shops. This is especially useful if you’re like me and no good at making things yourself!
3)     Favours. and not the sugar almond kind! We were lucky enough to have a huge support network of very talented friends and family who all pitched in to help us. My new sister in law is a makeup artist and very kindly made sure I looked my best all day. Don’t be shy to ask people to help out any way they can, if you do feel a bit cheeky you can always suggest that it can be their wedding present to you both.
4)     Prioritise. Most couples are working within some kind of a budget so before you start booking and buying everything, sit down together and work out what’s most important to you. If you really want chair covers but having them would come at the cost of not having a photographer – are they really worth it?
5)     Most importantly…Learn to let go! A few days before the wedding I took the attitude that if anything went wrong, there wouldn’t be much I could do about it so the way I was going to enjoy the experience the most was to relax and accept that what will be will be!

I hope there’s something in here that’s useful for everyone and I wish all our gorgeous hens and blushing brides their very own perfect wedding day!

Sukie x

Bistro Live has got WEDDING FEVER!

Here at the Bistro Live office, we have got even more wedding fever than usual this week as one of our lovely office team got married on Saturday!

Our lovely Sukie tied the knot on Saturday morning at The Guildhall in Leicester!

Of course, it was very fortunate that it turned out to be the hottest day of the year so far reaching a scorching 32C! 

Sukie's absolutely loves Alice in Wonderland (Gary even proposed to her outside the Alice in Wonderland statue in Paris!) so they chose their theming accordingly. Thankfully nobody was asked to dress up and the theming was based around the centre pieces, the cake and other delightful little touches like the invitations!
It's very safe to say, one of the main talking points of the day (other than how stunning Sukie looked of course) was the CAKE! Themed to absolute perfection, Theresa (from Theresa's Treasures) made the wedding cake completely unique and left guests in utter amazement. Trust me when I say, if you want a cake for any occasion - Theresa is person you need to get in touch with! Click here to go to her Facebook page!

Sukie's not back in the office until next week but when she's back, she is going to blog what she thinks are the top 5 things you simply can't miss out of your big day!

Hen Parties at Bistro Live - Leicester, Nottingham, Milton Keynes

The Hen night season at Bistro Live is in full swing – here are some pics…



Don't forget that you can get 25% off for your Hen Night, to get this offer you need to:

  • Book your Hen night (21st Nov-11th Jan)
  • Book your Hen Night before 30th June 2013
  • To ensure you get the discount on your chosen date - be one of the first 100 people to book.
To Book:
  • Call us on 0844 375 2222




Hen Night Taster Table


Your hen night should be one of the most memorable nights out with your friends…

So if you’ve never been to Bistro Live and not sure what to expect…then get in contact with Kelly our hen night speacialist about arranging a taster table. We will reassure you that Bistro Live is the place for you’re hen night, with great food, entertainment and electric atmosphere.


Call 0844 375 22 22 for more information.

Bistro Live ‘Glitz & Glamour 2013


Come and celebrate your Hen Night with a bit of ‘Glitz & Glamour’ during our christmas period, and take advantage of our new early offer until 30th June 2013.


You can get 25% off per person….

The offer is running from NOW until the 30th June 2013 and it really is simple. You can choose any Sunday-Friday night for your Hen party, and as long as you book it before the deadline, you will save 25% per person. There are only 100 places available per night that you can use this discount - so get in first and save a lot of money!
Don't forget, to get this offer you need to:
  • Book your Hen night (21st Nov-11th Jan)
  • Book your Hen Night before 30th June 2013
  • To ensure you get the discount on your chosen date - be one of the first 100 people to book.
To Book:
  • Call us on 0844 375 2222

New Virtual Hen Night Brochure



We have launched our new virtual brochure for Hen Nights this week…



The summer is looking very busy with lots of hen nights and starting to fill up key dates!

If you are thinking of having your hen night at our Leicester, Nottingham or Milton Keynes venue, get in touch ASAP. Some of our hotel packages have already sold out or are very limited.

Follow the link for the chance to ‘WIN Your Hen Night For Free’!

The Bridge Hotel Wedding Fair 24th March


The Hen Night Specalist team will be at The Bridge Hotel on Sunday 24th March, they will be there betweein 11am-3am.

Free Admission

Come and see the team and enter our ‘win your hen night for free’ competition’.

Location:
The Bridge Hotel
Bridge Street
Thrapston
NN14 4JP


Horwood House Wedding Fair 17th February


The Hen Night Specalist team will be at Horwood House on Sunday 17th February, they will be there betweein 11am-4pm.

Come and see the team and enter our ‘win your hen night for free’ competition’.

Location:
Horwood House, Little Horwood,Buckinghamshire,Milton Keynes,MK17 0PH


The ultimate grooms speech…Tom Fletcher


Back in May 2012 Tom Fletcher from McFly married his childhood sweet heart Giovanna Falcone. I’m sure you’ve already heard about his heart warming speech earlier on in the week. It’s a lovely song/speech where he thanks all of his friends and family. He also reworks some McFly classics such as ‘Room on the 3rd Floor’ and ‘Obviously’ into the speech.


I LOVE the section with the choir!

This is a great source for ideas for future grooms writing their speeches…